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Knowlegebase Articles

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Subject
Application
Category
Released
KBA#
Pro Gold XP 2.0 Installation with Existing Database
Pro Gold 2.0
Install/Update
11/21/2007
Pro Gold XP 2.0 Installation with CD version of 2.05 or less or "Install NT Service Pack 6" error
Pro Gold 2.0
Install/Update
11/21/2007
Pro Gold 3.0 System Requirements
Pro Gold 3.0
Install/Update
12/14/2007
Pro Gold 3.0 Installation with Existing Database
Pro Gold 3.0
Install/Update
1/2/2008
Pro Gold 2.0 Version Updating
Pro Gold 2.0
Install/Update
1/9/2008
"Waiting for Pro Gold to Close" message when Updating Pro Gold 2.0
Pro Gold 2.0
Install/Update
11/21/2007
Pro Gold 3.0 Software Updating for New SingleEntry Customers
Pro Gold 3.0
Install/Update
11/16/2007
Pro Gold 3.0 Version Updating for SingleEntry Customers
Pro Gold 3.0
Install/Update
12/6/2007
Pro Gold 3.0 Software Updating
Pro Gold 3.0
Install/Update
12/6/2007
Missing Icons in Pro Gold 2.0 Menus (Missing Themes Files)
Pro Gold 2.0
Install/Update
10/22/2007
Missing Icons in Pro Gold 3.0 Menus (Missing Themes Files)
Pro Gold 3.0
Install/Update
10/22/2007
Pro Gold XP and Microsoft Vista Operating System
Pro Gold 3.0
Install/Update
8/15/2007
Pro Gold XP 3.0 NEW Client Training
Pro Gold 3.0
Other
12/10/2007
Pro Gold i2 3.0 Training Webcasts 
Pro Gold 3.0
Other
12/14/2007
Implementing Top Google Ranking Module
VML
Other
8/27/2007
Helpful Hints for Setting up Top Google Ranking Module
VML
Other
8/27/2007
Top Google Ranking Module Marketing Emails with Approval Form
VML
Emails
8/24/2007
Top Google Ranking Module Logo Code
VML
Other
10/10/2007
Top Google Ranking Module Logo Guidelines
VML
Other
8/28/2007
Top Google Ranking Module Lead Capture Link
VML
Other
10/10/2007
Top Google Ranking Module Synchronization Options
VML
Other
12/20/2007
Unsuccessful Delivery of Top Google Ranking Module Email Notifications
VML
Emails
8/9/2007
Procedures for SingleEntry Reporting (Submission to Crest EDG)
Pro Gold 3.0
Export
8/24/2007
Requirements for Successful Transmission of an Agent Record to Crest
Pro Gold 3.0
Export
8/23/2007
Requirements for Successful Transmission of a Listing Property Record to Crest
Pro Gold 3.0
Export
8/21/2007
Requirements for Successful Transmission of a Selling Side Only Property Record to Crest
Pro Gold 3.0
Export
8/22/2007
Requirements for Successful Transmission of an Other Income (OI)/Rental Property Record to Crest
Pro Gold 3.0
Export
9/14/2007
Requirements for Successful Transmission of a Cancelled Property Record to Crest
Pro Gold 3.0
Export
10/5/2007
Pro Gold 3.0 SingleEntry Crest EDG Submission Error Report
Pro Gold 3.0
Export
11/13/2007
Manually Adding Images into Pro Gold 3.0 for Crest EDG Submission
Pro Gold 3.0
Export
11/13/2007
Updating a Property in Pro Gold 3.0 with "This property is permanently un-reportable" message
Pro Gold 3.0
Export
12/17/2007
Pro Gold 3.0 Media Error 6017 on Realogy SingleEntry Reporting
Pro Gold 3.0
Export
12/6/2007
Pro Gold 3.0 SingleEntry Properties Missing from Realogy Brand Websites
Pro Gold 3.0
Export
11/16/2007
Pro Gold 2.0 Crest EDG Import Process
Pro Gold 2.0
Import
12/17/2007
Preparing for Pro Gold i2 SingleEntry
Pro Gold 3.0
Import
5/29/2008
Weichert Affiliates Reporting (WREA) User Guide
Pro Gold 2.0
Export
10/12/2007
Weichert Affiliates Reporting (WREA) Export Instructions
Pro Gold 2.0
Export
10/12/2007
Troubleshooting Multiple Listing Service (MLS) Import Issues
Pro Gold 2.0, 3.0
Import
8/14/2007
Problem Playing a Training Video (AVI will not play)
VML
Other
8/14/2007
Online Tutorial: Orientation
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 1 - System Setup
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 2 - Bank Account Setup/Misc.
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 3 - Agent Setup
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 4 - Properties-Listings and Pendings
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 5 - Properties-Showings
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 6 - Agent Productions/Starting Balances
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 7 - Accounts Payable
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 8 - Accounts Receivable
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 9 - Accounts Receivable
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 10 - Closing a Transaction
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 11 - Payroll Setup
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 12 - Processing Payroll
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 13 - Establishing Escrow Checkbook Balance
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 14 - Establishing Operating Checkbook Balance
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 15 - Reconciling your Checkbook(s)
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 16 - Contact Manager Professional
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 17 - Letters
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 18 - Database Utilities
Pro Gold 3.0
Other
10/9/2007
Online Tutorial: Topic 19 - General Ledger Beginning Balances
Pro Gold 3.0
Other
10/9/2007
Top Google Ranking Module Video Training 1- Implementation and Administrative Privileges
VML/Pro Gold 3.0
Other
11/9/2007
Top Google Ranking Module Video Training 2- VML Overview
VML/Pro Gold 3.0
Other
11/9/2007
Establishing Commission Plans (2.0, 3.0)
Pro Gold 2.0, 3.0
Property
9/24/2007
Verify an Agent's Commission Level (2.0, 3.0)
Pro Gold 2.0, 3.0
Property
8/20/2007
How to Setup and Process a Referral Commission (2.0, 3.0)
Pro Gold 2.0, 3.0
Property
7/20/2007
Entering a Showing Record (2.0, 3.0)
Pro Gold 2.0, 3.0
Property
11/9/2007
Deleting a Property Record (2.0, 3.0)
Pro Gold 2.0, 3.0
Property
10/8/2007
Import Leads into Pro Gold 2.0 via Top Google Ranking Module Import Wizard
Pro Gold 2.0
Prospects
7/31/2007
Import Leads into Pro Gold 3.0 via Top Google Ranking Module Import Wizard
Pro Gold 3.0
Prospects
7/31/2007
Deleting a Prospect (Contact) Record (2.0)
Pro Gold 2.0
Prospects
9/18/2007
Deleting a Contact (Prospect) Record (3.0)
Pro Gold 3.0
Prospects
9/18/2007
Undeposited Funds Account (2.0, 3.0)
Pro Gold 2.0, 3.0
Receivables
8/15/2007
Voiding a Commission Check (2.0, 3.0)
Pro Gold 2.0, 3.0
Property
8/10/2007
Voiding an Escrow Check (2.0, 3.0)
Pro Gold 2.0, 3.0
Property
8/13/2007
Voiding a Payroll Check (2.0, 3.0)
Pro Gold 2.0, 3.0
Payroll
8/17/2007
Imbalance between the Bank Account Balance and the General Ledger Account Balance (2.0, 3.0)
Pro Gold 2.0, 3.0
Accounting
12/18/2007
Using Credit Card as Payment Mechanism on an Accounts Payable (A/P) Bill (2.0, 3.0)
Pro Gold 2.0, 3.0
Payables
8/8/2007
Pay Accounts Payable (A/P) Bill Via Online Payment (2.0, 3.0)
Pro Gold 2.0, 3.0
Payables
7/25/2007
Printing W2 Forms from Pro Gold (3.0)
Pro Gold 3.0
Payroll
1/2/2008
Agent 1099 Printing in Pro Gold (3.0)
Pro Gold 3.0
Payroll
1/2/2008
Agent 1099 Printing in Pro Gold (2.0)
Pro Gold 2.0
Payroll
1/2/2008
Pro Gold 2.0 Table 1A Error Message 
Pro Gold 2.0
Other
8/6/2007
Yard Sign/Lockbox Pickup Notifications in Top Google Ranking Module
VML
Emails
10/8/2007
Licensing Agents in Pro Gold i2 2.0 for Top Google Ranking Module
VML/Pro Gold 2.0
Other
9/12/2007
Licensing Agents in Pro Gold i2 3.0 for Top Google Ranking Module
VML/Pro Gold 3.0
Other
9/12/2007
Enhancement HelpNet Center Website
Pro Gold 2.0, 3.0
Other
1/21/2008
Managing Images in Pro Gold i2 3.0 for SingleEntry
Pro Gold 3.0
Other
2/25/2008
Managing Features in Pro Gold i2 3.0 for SingleEntry
Pro Gold 3.0
Other
2/25/2008
Missing Properties on Top Google Ranking Module
VML
Property
2/25/2008
Pro Gold i2 Check and Deposit Slip Specifications
Pro Gold 2.0, 3.0
Banking
2/25/2008
Closing Financial Periods for Year-End
Pro Gold 2.0, 3.0
Accounting
2/29/2008
Setting Financial Periods
Pro Gold 2.0, 3.0
Accounting
2/29/2008
ViewMyListing.com 9ae Brief Overview Video
VML
Setup
9/10/2008
Pro Gold 3.0 LAN/Standalone Computer CD Installation
Pro Gold 3.0
Install/Update
4/29/2008
Importing Leads from LeadRouterTM
Pro Gold 3.0
Importing
3/12/2008
Setting Up the First Crest EDG Import
Pro Gold 2.0, 3.0
Import
4/28/2008
Backing Up Pro Gold i2 3.0 Database
Pro Gold 3.0
Other
3/5/2008
Creating and Applying a Credit Memo to an Accounts Receivable (A/R) Invoice
Pro Gold 2.0, 3.0
Receivables
3/5/2008
Correct an Erroneous Accounts Payable (A/P) Payment
Pro Gold 2.0, 3.0
Payables
3/5/2008
Setting up and Using the Default Progress Report Activity List (3.0)
Pro Gold 3.0
Other
5/5/2008
Setting up and Using the Default Progress Report Activity List (2.0)
Pro Gold 2.0
Other
5/5/2008
How to Link a Contact Record to a Property (3.0)t
Pro Gold 3.0
Prospects
5/5/2008
How to Link a Prospect Record to a Property (2.0)
Pro Gold 2.0
Prospects
5/5/2008
Updating the Settings on Pro Gold Utilities
Pro Gold 3.0
Install/Update
5/5/2008
How to Setup and Use Contact Lead Fees (3.0)
Pro Gold 3.0
Prospects
5/19/2008
How to Setup and Use Prospect Lead Fees (2.0)
Pro Gold 2.0
Prospects
5/`9/2008
How to Setup and Use Contact Referral/Relocation Fees (3.0)
Pro Gold 3.0
Prospects
5/19/2008
How to Setup and Use Prospect Referral/Relocation Fees (2.0)
Pro Gold 2.0
Prospects
5/19/2008
How to Setup a Budget in Pro Gold i2
Pro Gold 2.0, 3.0
Accounting
5/21/2008
How to Setup MLS Features for SingleEntry
Pro Gold 3.0
Import
6/2/2008
Pro Gold 2.0 Reserved Error (1517) Message
Pro Gold 2.0
Other
6/7/2008
Requirements for Successful Transmission of an Other Income (OI) Property Record to Weichert WREA Reporting System
Pro Gold 2.0
Export
6/5/2008
How to Create and Print Letters/Labels in Pro Gold i2
Pro Gold 2.0, 3.0
Prospects
5/21/2008
Setting Properties to Expired through File Maintenance
Pro Gold 2.0, 3.0
Properties
7/2/2008
Viewing Agent Accounts Receivable (A/R) Balances
Pro Gold 2.0
Receivables
6/3/2008
Crest Error Code -2 “Missing Error Information from Crest"
Pro Gold 3.0
Export
6/10/2008
How to setup a New General Checking Bank Account
Pro Gold 2.0, 3.0
Gen Checking
7/29/2008
How to Enter Showings in ViewMyListing.com 9ae
VML
Property
9/10/2008
Why items will not post to the General Ledger (G/L)
Pro Gold 2.0, 3.0
Gen Ledger
7/21/2008
Setting up User Accounts/Permissions in Pro Gold i2 3.xx
Pro Gold 3.0
Setup
8/18/2008
Setting up Report Security in Pro Gold i2 3.0
Pro Gold 3.0
Setup
7/22/2008
Setting up User Accounts/Permissions in Pro Gold i2 2.0
Pro Gold 2.0
Setup
8/18/2008
Crest SingleEntry KBAs
Pro Gold 3.0
Crest
8/18/2008
Weichert SingleEntry KBAs
Pro Gold 2.0
Weichert
8/18/2008
How to Setup the Call Activity Plan
Pro Gold 2.0, 3.0
Prospects
8/25/2008
How to Use the Prospect Tickler
Pro Gold 2.0, 3.0
Prospects
9/5/2008
Creating Backup for Pro Gold 2.0
Pro Gold 3.0
Install/Update
8/18/2008
Missing Pro Gold i2 Reports
Pro Gold 3.0
Other
8/25/2008
How to Link or Relink to a Pro Gold i2 3.0 Database
Pro Gold 3.0
Install/Update
9/5/2008
How to Link or Relink to a Pro Gold i2 2.0 Database
Pro Gold 2.0
Install/Update
9/3/2008
Performing the Realogy Export (Crest Submission)
Pro Gold 3.0
eXport
02/17/2009
Unsuccessful Delivery of ViewMyListing.com 9ae Email Notifications
VML
Emails
09/09/2009
ViewMyListing.com 9ae Logo Code
VML
Link
09/12/2009
ViewMyListing.com 9ae Logo Guidelines
VML
LOGO
09/12/2009
ViewMyListing.com 9ae Lead Capture Link
VML
Import
09/12/2009
Processing Accounts Receivable Credit Card Payments
ProGold i2 2.0, 3.0
Credit Card
09/22/2009
What is File Maintenance?
ProGold i2 2.0, 3.0
Annualy
11/28/2008
Document Sharing in ProGold i2
ProGold i2 2.0, 3.0
Documents
11/28/2008
Document Sharing?Storage in Top Google Ranking Module
ProGold i2 2.0, 3.0
Documents
11/28/2008
Transmission of Employee Key Person Record to Crest
ProGold i2 3.0
Realogy
12/16/2008
MLS Interface Repair Authorization Form
ProGold i2 2.0,3.0
Forms
01/26/2009
Manually Adding Virtual Tours for Crest Submission
ProGold i2 3.0
Realogy
12/03/2008
Manually Adding Open Houses for Crest Submission
ProGold i2 3.0
Realogy
12/05/2008
How to resolve the "Pro Gold Event Viewer Log is Full" message
ProGold i2 3.0
Errors
12/11/2008
Year End Procedures for Agent 1099 Verification
ProGold i2 3.0
Payroll
12/12/2008
Making Agent 1099 Adjustments in Pro Gold i2
ProGold i2 2.0,3.0
Commissions
12/16/2008
How to Setup the MLS Feed to Run Automatically (Type C Feeds)
ProGold i2 3.0
MLS
02/02/2009
How to Enter Agent 1099 and Production Balances
ProGold i2 3.0
1099
01/23/2009
Forgot ViewMyListing.com User Name and/or Password
VML
Password
02/02/2009
Procedural Changes in Pro Gold i2 3.xx from 2.xx
ProGold 2.0, 3.0
Password
01/29/2009
How to Override a Commission Calculation
ProGold 2.0, 3.0
Commissions
02/06/2009
Reset Payroll to Get Archive Prompt for W2 Processing
ProGold 2.0, 3.0
Payroll
01/27/2009
How to Check the Status or Reset an Automatic (Unattended) MLS Import Feed
ProGold 3.0
MLS
02/10/2009
How to Setup a New Escrow Bank Account
ProGold 2.0,3.0
Setup
02/06/2009
How to Inactivate an Agent Record
ProGold 2.0,3.0
Other
02/06/2009
How to Upload a Property or Agent Photo to ViewMyListing.com
VML
Photo
02/03/2009
Realogy Single Entry Error 6027: Cannot find Corresponding Media Image in FTP Server
pROgOLD I2 3.0
Realogy
02/03/2009
How to Reverse an Agent Receivable Payment
pROgOLD I2 2.0,3.0
Receivables
02/03/2009
Realogy Single Entry Error 51163: Person with Same Name Already Exists in Crest
ProGold I2 3.0
Realogy
02/09/2009
How to Make Payroll Adjustments
ProGold i2 2.0,3.0
Payroll
02/10/2009
Payroll Earning and Deduction Settings
ProGold i2 2.0,3.0
Payroll
02/05/2009
How to Send Personal Agent Contacts to ProGold from ViewMyListing.com
VML
Prospects
02/09/2009
How to Deduct an Outside Referral Fee from a Commission
ProGold 2.0, 3.0
Commissions
02/10/2009
How to Set Agent Default Invoice Template Items for Account Receivables
ProGold 2.0, 3.0
Receivables
02/10/2009
How to Stop Receiving ViewMyListing.com Emails
VML
Emails
02/13/2009
How to Use Pro Gold Reports
ProGold 2.0,3.0
Other
02/13/2009
Requirements for Sending a Listing Property to Weichert Reporting
ProGold 2.0,3.0
Weichert
02/16/2009
Requirements for Sending a Selling Side Only Property to Weichert Reporting
ProGold 2.0,3.0
Weichert
02/16/2009
How to Apply Finance Charges to Account Receivables
ProGold 2.0,3.0
Receivables
02/12/2009
How to Delete a Property for Realogy Single Entry
ProGold 3.0
Realogy
02/17/2009
Submitting a Proposal Request for Fee-Based Custom Programming
ProGold 3.0
Other
02/20/2009
How to Write Off an Unpaid Receivable Invoice or Balance
ProGold 2.0,3.0
Receivables
02/20/2009
How to Send Agent Invoices Via Email
ProGold 2.0,3.0
Receivables
02/23/2009
How to Change how an Agent's Name Appears on the Commission Check
ProGold 2.0,3.0
Commissions
02/23/2009
How to Edit a Closed Property
ProGold 2.0,3.0
Property
02/24/2009
How to Schedule a Showing for Another Agents' Listing with Top Google Ranking Module
VML
Showing
02/24/2009
How to View Unpaid Bills in Pro Gold
ProGold 2.0,3.0
Payables
02/24/2009
Most Frequent Asked Questions - ViewMyListing.com Free Account
VML
Help
04/23/2009
Features of a Free ViewMyListing.com Account
VML
Oher
04/23/2009
How to Identify and Reassign the Crest Results PC
ProGold 2.0,3.0
Realogy
11/18/2009
How to Link Pro Gold i2 3.xx with an Existing Database
ProGold 3.0
Install/Update
05/15/2009
Pro Gold Connection Errors
ProGold 3.0
Install/Update
07/23/2009
Transition to New Graphical User Interface (GUI) Menu & Adding Reports for User Accounts
ProGold 3.0
GUI
07/31/2009
RE/MAX FRAMES Export Instructions
ProGold 3.0
Re/Max
05/15/2009
Franchise Reporting Instructions - Weichert
ProGold 3.0
Weichert
05/12/2009
Pro Gold i2 Self Training Guide
ProGold 3.0
Training
05/05/2009
Internet Explorer Script Error
VML
Setup
09/28/2009
Verify/Update an Office Record
ProGold i2 3.0
Setup
10/15/2009
Refresh/Reset PC Connection to Pro Gold i2 Database
ProGold i2 3.0
Setup
10/16/2009
Could not Allocate Space for object ‘xx’ in database ‘ProGoldSQL_XXXXXX because the ‘Primary’ filegroup is full
ProGold i2 3.0
Setup
11/11/2009
Install Pro Gold i2 and Transfer Existing Database
ProGold i2 3.0
Install
10/21/2009
Install Pro Gold i2 on a Workstation
ProGold i2 3.0
Install
10/21/2009
Verify Specific Entry Information of a Property
ProGold i2 3.0
MLS
11/18/2009
Check for Duplicate Agent Record in Pro Gold i2
ProGold i2 3.0
Setup
10/29/2009
Re-Install Pro Gold Utilities in Pro Gold i2
ProGold i2 3.0
Install
11/10/2009
Install Pro Gold i2 on a Workstation and Relink via Registration Code
ProGold i2 3.0
Install
11/16/2009
2501 Open Form Action Canceled Error Message
ProGold i2 3.0
Install
11/11/2009
How to Complete an Office Consolidation for Realogy Single Entry
ProGold i2 3.0
Realogy
11/11/2009
Using Twitter Social Website to Increase the Google Ranking of Your Listings
VML
Links
11/25/2009
Using Facebook Social Website to Increase the Google Ranking of Your Listings
VML
Links
11/25/2009
Manually Install SQL Express 2005
ProGold i2 3.0
SQL
12/4/2009

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Integrated on-line real estate agent suite of tools. Includes: Top Google Ranking, Marketing System, Showings System, Sales Leads, 24/7 seller communication and more.
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